Baby Brezza’s products are exclusively distributed by BaBy Brezza Vietnam. It is guaranteed for free when identifying defective products by the manufacturer and within the warranty period.
- Warranty period: 12 months.
- Technical support: 24 months when the product is out of warranty.
- Product will be 1 for 1 in 7 days with the following conditions:
– Manufacturer’s defective product.
– Warranty card must be filled in full information (not erased, not crossed out).
- If the product is damaged by the user, the product will not be covered under warranty.
- The product will not be covered under warranty if it is repaired by an unauthorized facility.
- Product warranty period expired.
- Warranty card isn’t filled in full.
- Product hasn’t warranty card and hasn’t genuine stamps of Baby Brezza Viet Nam.
- Product with signs of opening box, exchanging good.
- The product is damaged due to misuse of the power source, the bad electrical connections, malfunctioning, or improper use.
- The product is installed and operated continuously beyond the specified in the user manual.
- Products damaged by natural disasters or in case of force majeure such as fire, flood, lightning, earthquake, …
- The product is no longer intact. It is dropped, impacted or other object falls and damages.
- The product will not be warranted when customer buys goods at agent that isn’t the agent of Baby Brezza Viet Nam.
- Customer self-repair or repair at warranty centers not authorized by the Manufacturer.
- Warranty does not cover shipping and delivery charges.
*** If your product has legitimate manufacturing defect, please contact Baby Brezza Customer Service so that we can assist you in determining which warranty may be applicable.
We wish you a great shopping at Baby Brezza Việt Nam.
SERVICE CENTER – BABY BREZZA VIỆT NAM
Ho Chi Minh office: 37/2C Ngo Tat To Street, Ward 21, Binh Thanh District, Ho Chi Minh City
Ha Noi office: 9, Lane 61 Giap Nhi, Thinh Liet Ward, Hoang Mai District, Ha Noi